Case Study: Leading Oil and Gas Industry achieves 100% on-time pipeline shipments with BNSF Logistics air and ground expediting

Leading Oil and Gas Industry - Customer Case Study

Leading Oil and Gas Industry, a world leader in advanced technology equipment and services for the oil and gas sector, needed a reliable way to manage emergency pipeline maintenance shipments. Because downtime could mean millions of dollars in lost production per day, the customer required expedited support, real-time tracking, and rapid response for damaged supplies or urgent shutdowns. BNSF Logistics was brought in to help with air and ground transportation needs.

BNSF Logistics created an expediting team to manage shipments end to end, serving as a single point of contact, choosing the best shipping mode based on cost and service needs, and coordinating special packaging and white-glove delivery when required. The result was professional shipment management that let the customer stay focused on operations, with full visibility and confidence in each tendered shipment. BNSF Logistics delivered 100% on-time service through the partnership.