Case Study: Coast to Coast Auto boosts autopay enrollment with BlytzPay

Coast to Coast Auto boosts autopay enrollment by 41% with BlytzPay

Coast to Coast Auto was facing challenges with a disconnected collections system that was prone to disruption whenever their DMS or payment processor experienced downtime. This unreliability, coupled with a difficult autopay enrollment process, resulted in low customer enrollment and increased manual work for staff. To address this, they partnered with BlytzPay and implemented its mobile-first, text-to-pay platform.

By using BlytzPay, Coast to Coast Auto streamlined its payment process, enabling sales reps to easily enroll customers in autopay at the point of sale. The solution provided uninterrupted collections during system outages and offered built-in tools like text-to-pay and promise-to-pay tracking. As a result, BlytzPay helped the dealership achieve a 41% increase in autopay enrollment within six months, eliminated disruption from DMS downtime, and simplified systems for higher staff satisfaction.

Coast to Coast Auto