Case Study: NineStar Connect cuts alert investigation time in half with Blumira SOC Auto-Focus

NineStar Connect Cuts Alert Resolution Time in Half with SOC Auto-Focus

NineStar Connect, a community-based utility cooperative and managed service provider, needed a faster way to investigate security alerts across platforms like SharePoint, Teams, and Duo. Their small SOC team spent too much time manually reviewing logs and interpreting unique alerts, which slowed down incident response.

Blumira helped NineStar Connect by implementing SOC Auto-Focus, which provides plain-language alert summaries and tailored investigation steps inside the Blumira platform. With Blumira’s solution, NineStar Connect cut alert investigation time in half and improved Mean Time to Identify and Mean Time to Respond, giving the team quicker insight and more confidence in security operations.

NineStar Connect

Travis Short

SOC Analyst