Case Study: Managed Service Provider achieves a $1.3M recovery in consumption leakage and uncovers billing errors with BluLogix's BluIQ

Managed Service Provider Consumption Leakage

Managed Service Provider faced growing billing complexity as it shifted to delivering UCaaS, SaaS, and cloud services, with fractional usage charges often ignored or tracked manually in spreadsheets. BluLogix was engaged and the MSP adopted BluIQ to address neglected consumption charges and the inaccuracies that had accumulated over years.

BluLogix implemented BluIQ’s Advanced Data Staging & Mediation to aggregate, mediate and accurately rate usage from multiple sources, identifying previously unbilled charges and quantifying them for invoicing. As a result, BluLogix helped the Managed Service Provider recover over $1.3M in leakage and uncover additional billing errors (incorrect charges and fees for terminated services), delivering greater cost visibility and billing transparency.