Case Study: Broadband Service Provider achieves superior onboarding and seamless platform integration with BluLogix (BluIQ Cloud Development Platform)

BluIQ Cloud Development Platform: Customer Use Case

Broadband Service Provider is building a world‑class fiber network to bring fast broadband to rural and underserved communities but faced a challenge: they needed seamless integration across CRM, provisioning, billing, and field workflows to deliver superior onboarding, support, and billing experiences. To meet this need they engaged BluLogix and its BluIQ Cloud Development Platform (CDP) for a customizable integration and development framework.

Using BluLogix’s BluIQ CDP, the vendor and the customer used SDKs and APIs to integrate the CRM, automate provisioning, build a customer portal with third‑party market analytics, and connect workforce management to auto‑complete orders and feed GL/ERP systems. The result was a fully integrated process, automated order completion and billing flows, improved onboarding and customer support, and ownership of IP and development control to scale into new geographies—differentiating the Broadband Service Provider in its markets.