Case Study: CHEP Canada achieves 32% faster carrier payments and improved visibility with BluJay Solutions

Value Delivered Through BluJay Solutions’ Logistics as a Service

CHEP Canada, the Canadian operating group of global equipment-pooling firm CHEP (founded 1945, $4.8B in annual sales across 50 countries), faced a costly, manual freight process. Responsible for the majority of returns and inter-plant transfers and managing a Canadian freight spend of +$50M USD, the team relied on ERP-generated spreadsheets and needed a proper TMS, automated workflows, standardized KPIs and enterprise visibility to keep pace with market demands.

BluJay’s Logistics as a Service implemented a paperless, automated WebSettle carrier payment process and complementary TMS capabilities, cutting carrier payment cycle time by 32% versus the pre-TMS baseline and improving real-time order visibility. The solution strengthened carrier relationships through faster cash flow, enabled simultaneous complex routing and rating functions, freed call-center resources from dispatch tasks, and delivered measurable operational savings.

CHEP Canada