Case Study: Matthews International achieves centralized transportation visibility and rapid cost savings with BluJay Solutions

Matthews International Automates Manual Processes to Gain Visibility with BluJay Solutions

Matthews International, a 160‑year‑old leader in memorialization products headquartered in Pittsburgh with 70 DCs and more than 5,700 employees worldwide, faced highly manual, decentralized transportation operations. Paper carrier invoicing, limited carrier options, inconsistent accessorials, and little lane‑level visibility made it hard to control costs, tender freight competitively, or decide between private fleet and common carriers based on data.

By implementing BluJay’s single‑instance Transportation Management System and WebSettle, Matthews centralized execution, eliminated paper invoices (reducing manual invoicing by 80%), automated carrier payments, and gained deep routing guides and carrier access through BluJay’s network. The result was improved freight routing, better private‑fleet utilization, real‑time track-and-trace, competitive bidding via embedded RFPs, rapid ROI, and the visibility needed to make data‑driven, scalable transportation decisions.

Matthews International