Case Study: Costcutter Supermarkets Group achieves automated e-commerce and reduced manual processing with BluJay Solutions

Costcutter Supermarkets Group automates e-commerce and trading partner management with BluJay MessageBroker

Costcutter Supermarkets Group, a UK convenience symbol business with five retail brands, more than 2,600 stores and around 900 employees, was operating on a legacy client-side integration application, mailbox and value‑added network for invoices and credits that was unreliable, not scalable, lacked support for modern formats and had no built‑in resiliency. The business needed a robust, scalable replacement that would enable modern supplier interactions, increase functionality and reduce operational risk.

BluJay implemented MessageBroker to automate e‑commerce and trading‑partner management, bringing modern format support, resiliency and scalability. The solution drove higher penetration across Costcutter’s supplier community, cut overheads from manual processing and printed materials, reduced time spent on manual tasks, and strengthened Costcutter’s role as a technology partner.

Costcutter Supermarkets Group

David Morris

Director of IT