Case Study: Professional Services Firm boosts bandwidth and cuts costs with Bluewave Technology Group

Professional Services Firm Saves Costs on Internet, Fiber, and PRIs using Expense Management

Professional Services Firm, a leading award-winning professional services organization, was under contract with an incumbent Telecom Expense Management (TEM) provider and was dissatisfied with the service. Bluewave Technology Group found that services were unaccounted for, cost coding was inaccurate, invoices were unpaid, and wireless issues were creating extra work for the customer service team.

Bluewave Technology Group performed a full inventory of lines, circuits, and usage, then redesigned the firm’s connectivity with new agreements for Ethernet over fiber, backup data, and voice PRI services. The solution removed unnecessary POTS and T1.5 circuits, consolidated carriers, and delivered more than a 10x increase in internet bandwidth, a 30% reduction in bills, and a 12% decrease in overall costs; Bluewave Technology Group later helped increase fiber to 100Mg per site at no additional cost.