Case Study: Broadway Baptist Church restores voice services and moves to cloud phone system with Bluewave Technology Group

Broadway Baptist Church Moves to a Cloud-based Voice System

Broadway Baptist Church, a long-standing volunteer-run organization in Louisville, was in the middle of moving to a new cloud phone system from Bluewave Technology Group when its existing premise-based phone system failed unexpectedly after a dead CPU. With the installation already scheduled, the church needed an immediate way to restore voice service before the new system could be deployed.

Bluewave Technology Group quickly re-established the primary phone line within minutes by using spare phones from its inventory and carrier relationships to set up temporary extensions and call forwarding. The church’s voice services were restored in just two hours, and the new cloud-based phone system was installed weeks ahead of schedule.

Broadway Baptist Church

Scott Kimbell

Interim Director of Operations