Case Study: Royal Flying Doctor Service reduces mobile fleet costs with Bluewater Control

Royal Flying Doctor Service - Customer Case Study

The Royal Flying Doctor Service Western Australia, a large not-for-profit aeromedical organisation, faced significant challenges managing its mobile fleet. With inefficient manual processes, a lack of service visibility, and cumbersome tools, the RFDS struggled with governance, cost management, and time-consuming bill analysis. This prompted them to partner with vendor Bluewater Control for a solution.

Bluewater implemented its platform to provide the RFDS with a single, automated system for end-to-end mobile lifecycle and telecom expense management. The solution streamlined procurement, provided immediate access to billing information, and delivered strong governance controls. This resulted in the identification of up to 100 redundant services, a significant reduction in internal management time, and a much faster bill review process. Bluewater delivered the RFDS an approximate 2x return on investment and a far more optimized mobile fleet.

Royal Flying Doctor Service

Rob Paterson

CT Manager, Western Operations