Case Study: ACH Group improves fleet visibility and control with Bluewater Control

ACH Group - Customer Case Study

ACH Group, a leading aged care provider, faced a significant challenge with its fractured and time-consuming telecom procurement processes. The organization lacked visibility across its mobile fleet of over 1,100 services, suffered from poor supplier support, and spent up to three weeks analyzing telecommunication expenses. To address these issues, they turned to the vendor Bluewater Control and its platform for mobile lifecycle and telecom expense management.

The solution implemented by Bluewater provided ACH Group with new procurement workflows and simplified access to billing data, which dramatically improved control and visibility. This resulted in substantial operational efficiencies and cost savings, including a significant reduction in the time required for telecom expense analysis. The Head of Digital Systems gave Bluewater a perfect NPS score and highly recommended their solution over the previous providers.

ACH Group

Mark Render

Head of Digital Systems