Case Study: Indra Navia streamlines dynamic customer documentation with Bluestream XDocs

Indra Navia - Uniting ERP, CRM, CPQ & CCMS to create Dynamic Customer Documentation

Indra Navia, a high-technology company delivering air traffic management solutions, faced significant inefficiencies in creating its technical documentation for bids, marketing, and projects. Their process relied on manual work in MS Word, which was time-consuming and led to inconsistent and outdated content. They contacted Bluestream for a solution to this challenge.

Partnering with Docstream, Bluestream implemented a solution using the XDocs DITA CCMS. This system restructured content for re-use and integrated with Indra Navia's Lime CRM and Microsoft Dynamics AX ERP. The result was an online portal that automatically generates accurate pricing, quotations, and project documentation, increasing release frequency and streamlining the entire bid configuration process for the customer.

Indra Navia