Case Study: GE Healthcare reduces localization costs and streamlines documentation with Bluestream XDocs DITA CCMS

GE Healthcare - Evolving to Find New Efficiencies

GE Healthcare, a provider of medical technologies, faced challenges managing complex product documentation for its global medical systems. Their technical writing team in Austria struggled with large volumes of content, requiring management of multiple product generations and translations into over 30 languages. They partnered with vendor Bluestream to implement the XDocs DITA CCMS to bring greater efficiency to their processes.

Bluestream's solution, centered on the XDocs CCMS, enabled significant content reuse and introduced specialized modules for localization and release management. This resulted in a one-third reduction in translation costs and provided the ability to branch content for archiving and regulatory compliance. GE Healthcare realized substantial time and cost efficiencies in the creation, management, and publication of their product manuals.

GE Healthcare