Case Study: Gamma Phi Beta Facilities Management Company fills houses in 24 hours and boosts collections with BlueSnap AR Automation

Gamma Phi Beta Facilities Management Company - Customer Case Study

Gamma Phi Beta’s Facilities Management Company (FMC) manages housing for 64 of the sorority’s 140 chapters. The FMC was hampered by a one-size-fits-all billing platform that relied on paper contracts, led to billing errors, slow fill rates, inconsistent communication and unpaid late fees—requirements that expanded as chapters asked for electronic agreements and better billing controls.

Implementing BlueSnap’s AR Automation gave the FMC electronic agreement signing, automated invoicing, flexible payment plans, easy one-off charge handling and clearer member communication. As a result, a University of Michigan house was fully signed and converted within 24 hours, late-fee collections rose enough to cover the program cost, fill rates and efficiency improved, and the FMC gained a collaborative partner for future needs.

Gamma Phi Beta Facilities Management Company

Jessica Young

Housing and Facilities Manager