Case Study: Arizent achieves unified billing and improved customer experience with BlueSnap

Arizent consolidates billing and payments across multiple business lines with a single integration with BlueSnap

Arizent needed a more unified way to manage billing and payments as it added more lines of business, while also improving the customer experience and internal efficiency. Working with BlueSnap, Arizent looked for a solution that could support subscription payments taken over the phone and fit into systems it already used.

BlueSnap implemented a single billing solution and helped Arizent set up Chargent, a Salesforce plugin that serves as a terminal for collecting payment details and processing them through BlueSnap. The result was less frustration, more responsive support, and a smoother payment process for the team and customers, while enabling Arizent to keep consolidating its billing operations through BlueSnap.

Arizent

Michael O'Connor

Director of Salesforce Operations