Case Study: ABB achieves seamless global SaaS payments with BlueSnap

ABB Finds Flexibility and Expertise with BlueSnap’s Global Payment Capabilities

ABB partnered with BlueSnap to launch the ABB Ability Marketplace, a single place for customers in nearly 50 countries to buy and manage ABB SaaS subscriptions and connect with ABB representatives. ABB’s challenge was that its teams had limited payment-processing knowledge and needed help understanding global payment requirements, regulations, and options as it expanded its digital commerce strategy.

BlueSnap provided the payment support, education, and global guidance ABB needed to process marketplace payments and build out online payment options. The result was a seamless Marketplace launch with no disruption when ABB later switched software, plus strong support for future expansion into the US and across ABB’s business areas. BlueSnap’s flexibility and global capabilities have helped ABB scale its eCommerce and payment strategy with confidence.

ABB

Sinan Keilani

Assistant Vice President