Case Study: a leading supplier of HIT achieves 50% faster client onboarding with Blueprint Software Systems

a leading supplier of HIT brings clients online 50% faster with Blueprint

The customer, a leading supplier of health information technology (HIT), faced significant challenges in manually onboarding new clients. Their process involved parsing error-prone data from various applications, spreadsheets, and paper documents, which was inefficient and led to costly rework, taking an average of 20 business days per client. They partnered with vendor Blueprint Software Systems to address these issues using Blueprint's Enterprise Automation Suite.

Blueprint's solution provided complete visibility into manual processes and identified hundreds of automation opportunities. By scaling their RPA initiatives with Blueprint, the HIT supplier reduced client onboarding time by 50%, down to 10 business days, and achieved a 3x decrease in rework and bot outages. This resulted in substantial operational cost savings and improved process quality.