Case Study: City of Mesa achieves faster approvals and cost savings with Blueink eSignatures

City of Mesa's Transformation to Efficiency with Blueink

The City of Mesa, a large municipal government, faced significant bureaucratic bottlenecks with slow, manual approval processes for permits, licensing, and administrative paperwork. This inefficiency harmed the city's reputation and delayed services for its residents. To address this, the city partnered with the eSignature vendor Blueink to implement its electronic signature solution.

By adopting Blueink's platform, the City of Mesa automated its document workflows, drastically reducing approval times from weeks to just minutes or hours. This digital transition resulted in a 90% reduction in processing time and 80% cost savings. The city's CIO highlighted Blueink's nimble service and outstanding customer support as key factors in achieving 100% digital transition and remarkable operational efficiency.

City of Mesa

Travis Cutright

Chief Information Officer (CIO)