Case Study: Replacement Parts Company achieves lower transportation costs with BlueGrace Logistics

Replacement Parts Company - Customer Case Study

Replacement Parts Company, a heavy-duty specialist in North America, needed help after being sold off from a larger organization and left without transportation resources. Their biggest challenge was tracking and controlling inbound core returns from customers, since returns were being shipped by whatever carrier the customer chose, with little visibility or tracking. BlueGrace Logistics stepped in with transportation management support to solve the issue.

BlueGrace Logistics worked with the company’s IT team to integrate a tracking solution into the ordering process, creating both a new BOL for outgoing product and a pending BOL for the returned core. Using BlueGrace TMS, BlueShip®, the company gained visibility and control over inbound returns, improved shipping workflows, and uncovered outbound inefficiencies, including shipments to Canada. The result was transportation spend reduced to just below 7% of the annual budget, faster customer reimbursements, improved cash flow, and a warehouse relocation recommendation that added further cost savings.