Case Study: a personal care manufacturer achieves 99% Walmart OTIF and lower freight costs with BlueGrace Logistics

a personal care manufacturer boosts Walmart OTIF to 99% with BlueGrace Logistics

The personal care manufacturer faced significant logistics challenges, including manual processes, zero shipment visibility, and poor OTIF compliance rates with major retailers like Walmart that resulted in frequent chargebacks. To address these issues, they partnered with BlueGrace Logistics for a managed transportation and 3PL solution.

BlueGrace Logistics implemented a comprehensive solution featuring ERP integration for automation, a dedicated control tower team for proactive exception management, and its Vision Reporting Tool for real-time analytics. This approach delivered measurable results within the first month, including a rise in Walmart OTIF scores to 99-100%, an 8% reduction in cost per pound, and a 10% improvement in on-time delivery, effectively eliminating compliance failures.