Case Study: Continental Utility Solutions boosts auto-pay signups and e-commerce revenue with Bluefin payment integration

Continental Utility Solutions boosts auto-pay signups 65% with Bluefin

Continental Utility Solutions (CUSI), a provider of billing software to over 1,100 local governments and utilities, needed to streamline bill pay systems for its customers. The company partnered with Bluefin to integrate a scalable payment processing solution, aiming to improve operational efficiencies and accelerate cash flow for its clients.

Bluefin's integrated payment solution, which included tokenization technology, enabled CUSI to offer multiple secure payment acceptance methods. This implementation resulted in a 65% increase in recurring and auto-pay signups and a 40% growth in e-commerce revenue for CUSI's clients. Bluefin's solution also significantly reduced service center call volume, maximizing operational efficiencies.

Continental Utility Solutions (cusi)