Case Study: Zoetis strengthens supply chain resilience with Bluecrux

Zoetis improves plan adherence by 32% with Bluecrux

Zoetis, the world's largest animal health company, partnered with Bluecrux to address significant challenges in its supply chain. Faced with unpredictable demand, disruptions from events like COVID-19, and limited visibility into planning, Zoetis needed to enhance cross-functional collaboration and maintain high customer service levels despite increasing pressures.

In collaboration with Bluecrux, Zoetis implemented a solution focused on refining core processes and embedding digital tools. This provided end-to-end visibility and introduced data-driven metrics. The partnership with Bluecrux yielded substantial results, including a 32% improvement in plan adherence, achieving 70% forecast accuracy, and an 80% reduction in backorders, which significantly boosted customer satisfaction.

Zoetis