Case Study: Large U.S. Government Agency achieves DHCP reservation automation—cutting a 26‑step process to 6 and enabling self‑service with BlueCat Networks

Automating DHCP reservations at a U.S. government agency

BlueCat partnered with a large U.S. government agency to address a repetitive, time-consuming DHCP reservation workflow. The agency’s manual process required converting leases, deleting old reservations, and adding new reservations — a routine that unfolded as 26 individual steps and contributed to the heavy burden of DNS-related service tickets on network administrators.

BlueCat developed a custom Python workflow in DNS Gateway that streamlined the workflow from 26 steps down to six, then enabled deployment through a self-service portal. The result: significant operational time savings for the network team and the ability for stakeholders across the agency to create DHCP reservations without contacting IT or filing help desk tickets.