Case Study: East and North Hertfordshire NHS Trust reduces A&E waiting time breaches with Blueberry Consultants' Klok patient tracking system

East and North Hertfordshire NHS Trust reduces 4-hour A&E breaches with Blueberry Consultants

Blueberry Consultants developed the Klok patient monitoring system for East and North Hertfordshire NHS Trust. The Trust's challenge was managing patient traffic in its Accident & Emergency departments to meet the national target of treating, discharging, or admitting patients within four hours of arrival.

The solution implemented by Blueberry Consultants was an electronic whiteboard system that displays real-time patient activity, helping staff identify bottlenecks and allocate resources efficiently. The Klok system substantially reduced the number of breaches where patients exceeded the four-hour wait time in two of the Trust's three hospitals.

East and North Hertfordshire NHS Trust