Case Study: United Facilities achieves 12% customer savings and 21% lower overtime with Blue Yonder Warehouse Management

United Facilities Leverages Blue Yonder Warehouse Management to Maximize Its Customers’ Business Performance

United Facilities is a third‑party logistics provider with more than 5 million square feet of warehousing across 11 U.S. cities. Facing rising costs and an aging, on‑premises warehousing system, the company sought a cloud‑hosted solution that would improve uptime, reduce costs for customers, and enable more efficient, scalable operations.

United Facilities implemented JDA Warehouse Management and JDA Warehouse Labor Management via JDA Cloud and services, adding parallel allocation/picking, standardized labor performance tracking and an online customer portal. The changes delivered a 12% customer savings from a redesigned rate structure, 40 minutes saved per order, up to 60% lower detention charges, trailer availability above 90% during peaks, and a 21% reduction in overtime.

United Facilities

Jeremy Altorfer

IT Director