Case Study: The Source achieves 98% Black Friday sell-through with Blue Yonder's Luminate Demand Edge

The Source Achieves a 98% Sell-Through Rate on Black Friday with Luminate Demand Edge

The Source, Canada’s largest tech retailer with over 300 stores and a robust online channel, faced a complex forecasting challenge: a broad product mix ranging from low-frequency big‑ticket items to fast‑moving accessories made it hard to predict demand and allocate inventory effectively. The retailer needed a data‑driven way to incorporate internal and external factors that shape consumer behavior and avoid stock‑outs or excess residual inventory during peak periods.

Using Blue Yonder’s Luminate Demand Edge—an AI/ML‑driven solution delivered on the Luminate Platform—the Source created a single, unbiased forecast that factors hundreds of variables to optimize allocation and dynamic replenishment. The result: a 98% sell‑through on key Black Friday promotions, a 95% post‑promotion in‑stock rate, and a 19% reduction in inventory (working capital) over two years, improving availability, profitability and shopper satisfaction.

The Source