Case Study: Sunny Delight achieves a seamless, no‑downtime production server transition with Blue Yonder (JDA) Support Services

Sunny Delight Relies on Blue Yonder Support Services for Mission-Critical Assistance

Sunny Delight Beverages Co., a Cincinnati-based leader in juice-based drinks with brands like SunnyD, Fruit2O and Veryfine, faced a time-sensitive IT challenge: move its JDA Warehouse Management production server to a new location within a 63-hour window while minimizing risk to operations and ensuring rapid troubleshooting during testing, including weekend hours.

JDA Support Services provided expert guidance, 24/7 access to tools and specialists, and pre-transition consultation, responding immediately to issues during testing and delivering fast resolutions. The team completed the mission-critical server move ahead of schedule with no business interruption, resolving all issues quickly and cost-efficiently.

Sunny Delight

David Winters

Associate Director of IT Operations