Case Study: PEP Stores achieves 15% sales growth, higher in-store availability and lower supply-chain costs with Blue Yonder

Southern African Retailer PEP Relies on Blue Yonder to Keep Internal Costs Low — Creating Benefits for Shoppers

PEP, Southern Africa’s largest single‑brand retailer with 1,600 stores and nearly 13,000 employees, serves low‑income families by keeping prices as low as possible. Facing outdated systems, limited forecasting (only at store level), frequent stock‑outs and long lead times, PEP needed a scientific approach to improve demand planning and replenishment while maintaining tight cost control.

PEP implemented JDA Demand and JDA Fulfillment (with JDA Enterprise Planning and JDA consulting/support), enabling overnight batch runs, better constraint‑aware ordering and effective knowledge transfer. The changes drove tangible gains: associated product sales grew ~15%, in‑store availability rose from 89% to 92%, gross margins improved, planning became more efficient and store service levels increased—giving PEP a competitive edge.

PEP Stores

Bernardt van Dijk

Senior Systems Analyst