Case Study: Pets at Home achieves scalable real-time warehouse operations and improved inventory availability with Blue Yonder WMS

Pets at Home Upgrades Warehousing Capabilities with Blue Yonder

Pets at Home, the UK’s leading pet care retailer with 452 stores and growing online sales, faced rising demand after a pandemic-driven increase in pet ownership and needed to modernize and consolidate its warehousing into a single automated mega-distribution centre. The retailer’s wider digital transformation required a solution to handle increased e‑commerce and in‑store demand, streamline complex warehouse processes, and support automated and manual operations.

Pets at Home selected Blue Yonder’s Warehouse Management System to provide real-time visibility, manage inventory across channels, and support both automation and human workflows while coaching staff for peak performance. The WMS delivers greater flexibility and responsiveness, optimizes storage and picking strategies, and enables consistent, cost-effective service levels to meet current demand and future growth.

Pets at Home

William Hewish

Chief Information Officer