Case Study: Mitsubishi Motors improves customer service and reduces inventory with Blue Yonder Luminate Planning

Mitsubishi Drive Supply Chain Excellence with Forecasting & Replenishment

Mitsubishi Motors North America (MMNA) needed to ensure accessories and service parts were available to meet high customer service expectations, but its legacy forecasting used a single algorithm across all SKUs, limiting forecast accuracy, inventory control, and analytics for fast- and slow-moving parts as well as new product introductions.

MMNA deployed Blue Yonder Luminate Planning in the cloud (three-month rollout) and upskilled users to apply multiple forecasting algorithms and deeper analytics; the result was improved forecast accuracy, reduced inventory for certain parts, higher service levels—especially during new model launches—faster resolution of supply chain issues, and cost savings from avoiding hardware investments.

Mitsubishi Motors