Case Study: Mitchells & Butlers achieves accurate labor forecasts and lower costs with Blue Yonder

Mitchells & Butlers Optimizes Its Workforce Management With Blue Yonder

Mitchells & Butlers, one of the UK’s largest operators of restaurants, pubs and bars (est. 1898) with around 1,600 sites and 40,000 staff, faced severe operational pressure from inflation, COVID-19 and Brexit. Rapidly changing demand made it hard to staff cost-effectively and keep the right inventory on hand—risking lost sales from stockouts, wasted product from overstocking, and blown labor budgets.

They deployed Blue Yonder’s Workforce Management and Store Execution solutions—bringing accurate, 12‑month labor forecasts, optimized and flexible scheduling (including mobile self‑service), plus real‑time inventory visibility and auto‑replenishment. The rollout improved revenue and customer experience while reducing labor cost and waste; pilots helped stagger shifts to avoid overcommitment and meet labor forecasts, and expected benefits include up to 10% lower labor expenses, 25% higher employee engagement, 60% fewer labor violations, 25% waste reduction, 20% lower inventory investment and a ~3% sales uplift.

Mitchells & Butlers