Case Study: PetSmart achieves real-time demand visibility and localized assortments with Blue Yonder

Keeping Pets Healthy & Happy at PetSmart

PetSmart, the largest specialty pet retailer with more than 1,600 stores, 55,000 associates and a strong online presence, struggled to keep store assortments and merchandise plans aligned with rapidly evolving customer needs across channels. The company lacked real-time visibility into customer demand and inventory, making localized space and floor planning difficult and limiting its ability to maintain efficiency while offering competitively priced products and services.

By implementing Blue Yonder’s space planning, floor planning and assortment management solutions, PetSmart gained real-time visibility into demand and automated planogram and planning processes. The result: more effective localized assortments, improved inventory control across stores and online, faster adaptability to changing demand, and enhanced operational efficiency to better serve pet parents.

PetSmart

Tom Reiter

VP of IS Enablement