Case Study: Eldorado achieves improved forecasting accuracy, increased inventory turnover and better customer experience with Blue Yonder

Eldorado Improves the Customer Experience with Blue Yonder

Eldorado is a leading Ukraine-based electronics and home-appliance retailer with 125+ stores, a major online presence (Eldorado.ua) and over 20 million customers annually. The company struggled with insufficient forecasting accuracy and manual planning, which led to overstocks on some items, stockouts on others, higher storage costs and a suboptimal in-store and online customer experience.

Working with partner Ewave Mobile, Eldorado deployed Blue Yonder’s forecasting and replenishment solutions on a cloud platform to automate collaborative demand forecasting, replenishment and distribution. The rollout reduced planning workloads and improved availability, with expected benefits in six months including a 15% gain in forecast accuracy, a 5% rise in service levels, an 11% improvement in inventory turnover and a 9% reduction in inventory—boosting customer service and profitability.

Eldorado

Tetiana Nigmatullina

Supply Chain Officer