Case Study: Ingredion achieves 16% global inventory reduction and improved service levels with Blue Yonder

Digital Planning and Automation Help Ingredion Improve Forecasting and Customer Service

Ingredion, a global ingredient solutions provider with more than $8 billion in annual sales serving 18,000 customers in 120 countries, faced large demand volatility across 60 product segments and thousands of customer forecasts. The company needed better visibility into data to improve inventory management and meet ambitious on-time, in-full delivery targets, so it aimed to mature its digital platform and increase adoption to support faster, more informed decisions.

Ingredion implemented Blue Yonder Demand Planning, Supply Planning, Fulfillment and S&OP on the Blue Yonder Platform (powered by Microsoft Azure) and built visualization and COE capabilities to enable cross‑functional planning. By 2023 this drove tangible gains: a 16% reduction in global inventory, a 2% improvement in forecast accuracy, service-level increases of 30% internally and 15% for domestic customers, plus savings from network optimization and faster, more actionable KPI-driven planning.

Ingredion

Vinicius Carneiro

Senior Manager, Global Center of Excellence and Customer Insights