Case Study: City Plumbing achieves 20% faster inbound receiving and improved warehouse efficiency with Blue Yonder Warehouse Management

City Plumbing Optimizes Warehouse Speed & Efficiency with Blue Yonder

City Plumbing, a leading UK and Ireland plumbing, heating and electrical supplier with more than 360 branches and roughly 20,000 SKUs, experienced rapid e‑commerce growth (from about 10 to 1,000 orders per day). Its legacy warehouse systems could not efficiently or profitably handle omni‑channel demand—serving 370+ retail locations while also shipping direct to consumers—so the company needed faster, more accurate fulfillment.

By adding Blue Yonder warehouse management to its cloud-based demand and fulfillment planning, City Plumbing gained near real‑time (5–10 minute) inventory visibility, automated task optimization and a user‑friendly mobile interface. The solution enabled multi‑order picking, reduced inbound receiving time by 20%, improved accuracy and productivity, raised service levels and profitability, and strengthened sustainability and exception handling through tighter system integration.

City Plumbing