Case Study: Home Hardware achieves 2.5% higher service levels and a 10% reduction in excess inventory with Blue Ridge

Home Hardware - Customer Case Study

Home Hardware, a 100% Canadian-owned specialty retail chain carrying more than 100,000 items, needed to balance high customer service levels with excessive inventory and recurring out-of-stocks. To improve forecasting and inventory control, Home Hardware partnered with Blue Ridge and deployed Blue Ridge’s demand-forecasting and inventory optimization capabilities.

Blue Ridge’s solution optimized Home Hardware’s replenishment and forecasting processes, delivering measurable results: service levels improved by 2.5%, excess inventory fell by 10%, overall stock levels were maintained, and out-of-stocks decreased — giving Home Hardware a more foreseeable supply chain.

Home Hardware