Case Study: Cater reduces overstock from 30% to 3% and achieves 97.5% forecast accuracy with Blue Ridge Supply Chain Planning

Cater Optimizes Forecasting to Eliminate Overstock and Improve Customer Experience

Cater, a Norway-based end-to-end supplier of food and beverages to hotels, restaurants and catering companies, needed to improve its buying and forecasting processes to secure market-leading customer service levels, maximize efficiency and reduce inventory holding costs. In 2017 Cater partnered with Inventory Investments AS to implement Blue Ridge’s state-of-the-art Supply Chain Planning solutions across its 10,000 stocked SKUs and large, temperature-controlled warehouse operations.

Blue Ridge’s Supply Chain Planning solution delivered immediate, measurable results: forecast accuracy rose to 97.5%, service levels stabilized above 99%, and overstock dropped from 30% to 3%, while the company saved two man-years of labor and maintained near-zero out-of-stock incidents for A items even in peak seasons. Cater credits Blue Ridge for providing the planning capabilities that enabled these efficiency and customer experience gains.

Cater

Bjørn Garder

Chief Executive Officer