Case Study: Southern Implants achieves scalable multi-location inventory control and real-time reporting with Blue Link Associates Limited

Southern Implants - Customer Case Study

Southern Implants, a designer and manufacturer of proprietary dental implants, rapidly expanded from a two-person Fairfax office into a global, investor-backed business with a new Irvine headquarters, multiple remote locations and over 10 sales agents. That growth exposed limits of QuickBooks: the company needed 24/7 multi-user access, multi-currency and multi-warehouse support, lot tracking for recalls, flexible pricing/taxes, robust reporting and tighter inventory and back-order control — all on a short implementation timetable.

Southern Implants selected and went live with Blue Link ERP (decision Nov 2007, live Feb 2008), integrating Microsoft SQL Reporting Services and Spreadsheet Server and using remote training/webinars. The new system delivered real-time inventory and lot control, multi-currency/multilanguage pricing, stronger backorder management and automated daily/weekly reports to sales and CSRs — cutting manual reporting time, improving customer service and giving the whole company timely business intelligence as it continues to expand.

Southern Implants

Mike Nealon

CFO