Case Study: Qualifirst Foods Ltd. achieves automation of manual processes, reduced errors, and time savings with Blue Link Associates Limited

Qualifirst Foods Ltd. - Customer Case Study

Qualifirst is a Toronto-based importer and distributor of gourmet foods serving Canadian foodservice and retail customers since 1957. Growing across two warehouses, the family-run business struggled with manual, paper-based processes—slow purchasing and dispatching, unsecured data, and inefficient invoice distribution—that limited efficiency and made accurate tracking difficult.

Qualifirst implemented Blue Link ERP to automate core workflows and add tailored features: built-in purchasing, a custom in-system dispatch screen, role-based access and audit logging, and automated invoice delivery via SQL reports. The result was fewer errors, significant time savings, improved productivity and reporting (ARM nightly reports), reduced staffing needs, and happier employees and customers.

Qualifirst Foods Ltd.

Ray Martin

President