Case Study: Knit-Set Canada Ltd. achieves improved productivity and inventory control with Blue Link Associates Limited (Microsoft Windows Small Business Server 2003)

Knit-Set Canada Ltd. - Customer Case Study

Knit-Set Canada Ltd., a Montréal-based importer and distributor of ladies’ sweaters, was hampered by disconnected DOS and spreadsheet systems, paper-based processes and poor security. The company needed real-time SKU and letters-of-credit tracking, better inventory visibility, reduced manual data entry, and secure remote access for executives and sales staff to support growth and improve productivity.

Microsoft Certified Partner Blue Link implemented Windows Small Business Server 2003 with SQL Server 2000, Active Directory, ISA firewall and Terminal Services, consolidating data into a single, secure system with live Excel reporting and remote access. The change eliminated duplicate data entry (saving about 10–15 staff days), improved inventory management and customer service, reduced travel and temporary-staff costs (including roughly $15,000 annual savings in service visits), and strengthened security and remote working capabilities.