Case Study: Creager Mercantile boosts orders 50% and automates tobacco tax & inventory management with Blue Link Associates Limited

How Blue Link ERP helped Creager Mercantile automate the calculation of Tobacco tax, manage mix and match inventory quantity pricing and better serve customers with mobile sales tools.

Creager Mercantile is a family-owned wholesale grocery distributor in Denver (est. 1958) serving customers nationwide with thousands of items including tobacco, beverages and convenience goods. The company struggled with manual, error-prone processes: unreliable legacy software supported by a single person, barcode/checkout failures, slow order picking, and time-consuming, manual calculation of Colorado’s 40% Other Tobacco Product (OTP) tax.

Creager implemented Blue Link ERP to automate tax accruals, improve warehouse management, add a mobile POS and B2B online ordering portal, and customize mix-and-match pricing. The results: a 50% increase in online and sales orders, near‑100% invoice accuracy, OTP tax accruals reduced to seconds, a significant boost in beverage sales (≈50% from the mix-and-match automation), and substantially reduced manual work across the business.

Creager Mercantile

Zach Taylor

Sales Manager