Case Study: Bad Boy achieves faster, more accurate sales and inventory insights with Blue Link Associates Limited

How Bad Boy uses SQL Server Reporting Tools to give their salespeople insight into sales orders and inventory information

Bad Boy is a family-run Canadian furniture, appliance and electronics retailer operating 12 locations and a large warehouse. Growing beyond manual processes, the company struggled with disparate systems (including a non-integrated Magento site) and lacked a single-screen view of sales orders and inventory for its sales staff, creating slow service, inventory allocation errors and security/cost concerns for 130+ sales-floor employees.

Bad Boy implemented Blue Link ERP with SQL Server Reporting Services and a set of custom SQL reports (notably the Sales Order Report and Inventory Item Overview) accessible via tablet without individual ERP accounts. The reports deliver real-time order and inventory visibility, eliminate double-allocations, speed up customer support, enable upsells and payment follow-ups, and overall improved sales-floor efficiency and customer experience.

Bad Boy

Samantha Lastman

Director of Business Development