Case Study: Highline Risk Solutions achieves rapid customer outreach and response with Blue Frog Dynamic Marketing

Highline Risk Solutions reaches 200+ customers in an hour with Blue Frog Dynamic Marketing

Highline Risk Solutions, a boutique insurance agency, was challenged to maintain its high standard of personal, rapid customer outreach after Hurricane Ida devastated the Northeast. Their manual process for contacting hundreds of clients was inefficient and caused their overworked team of three to fall short of customer expectations during a critical time. Blue Frog Dynamic Marketing was engaged to help address this scaling problem.

Blue Frog implemented a solution using HubSpot automation. They composed an email, cleansed the customer list, built an automated workflow, and sent the communication to over 200 affected customers in under an hour. The results were highly positive, with a 75% open rate and 23 direct replies. This automation saved the Highline team days of manual work, allowing them to focus on client claims and satisfaction. Blue Frog will continue to work with them to implement further scaling solutions.

Highline Risk Solutions