Case Study: Largest Internet Retailing Company achieves $6M VAT recovery potential with Blue dot

Largest Internet Retailing Company - Customer Case Study

Largest Internet Retailing Company, a global internet-based retailer with 270,000 employees across 40 subsidiaries and retail sites in 15 countries, needed an enterprise-wide VAT recovery process that could integrate with multiple T&E systems, retrieve and validate data in real time, and provide 100% global and entity-by-entity visibility for full compliance. Blue dot was engaged to deliver a technologically savvy VAT recovery solution based on knowledge-driven automation and cloud deployment.

Blue dot implemented a cloud-based, automated VAT recovery platform that streamed and validated data from existing T&E software, cross-checked third-party sources, eliminated duplicates, and handled reclaim submissions and follow-up. The work revealed $6M in VAT recovery potential, with $2.5M reclaimed, $1.6M refunded and $2.8M pending, enabled rapid onboarding across multiple entities, and secured commitment to a wider rollout.