Case Study: Kuehne + Nagel achieves enterprise-wide VAT recovery and real-time compliance with Blue dot

Kuehne + Nagel - Customer Case Study

Kuehne + Nagel, one of the world’s leading logistics providers with more than 1,200 offices across 100 countries, faced a large unclaimed VAT burden and fragmented indirect tax processes. Their legacy VAT recovery provider relied on manual workflows, couldn’t support multiple domains or cost-effectively handle low‑rate invoices, and left local teams making inconsistent decisions without global checks, roles, or structured reviews. To address this, Kuehne + Nagel turned to Blue dot and its enterprise VAT recovery solution.

Blue dot implemented a centralized, automated VAT recovery platform that supported multiple domains, processed low‑rate invoices efficiently, and enforced standardized global policies with defined roles, permissions and structured reviews. The Blue dot solution delivered real‑time visibility and control over domestic and foreign VAT spend, tightened indirect tax governance, and produced measurable improvements in VAT recovery and compliance by reducing unclaimed VAT and accelerating recovery processes.

Kuehne + Nagel