Case Study: Provinzial NordWest achieves a streamlined intranet and improved information efficiency with Bloomreach

Provinzial NordWest - Customer Case Study

Provinzial NordWest, part of the Sparkassen-Finanzgruppe and the second-largest public insurance group in Germany, faced inefficiencies during its digital transformation. Editorial content and documents were redundantly stored across multiple regional insurers and databases, making information hard to find; consolidating all content into a single intranet with a robust authorization model for diverse user groups was a priority.

Provinzial implemented BloomReach Experience Manager for its flexibility and interoperability, beginning content migration after a ten-week implementation while continuing parallel development. The new intranet delivers clearer, modern design, easier information discovery, and a built-in feedback (“Social Enterprise”) feature; Provinzial expects significant gains in efficiency and overall CMS usability.

Provinzial NordWest