Case Study: Jenson USA achieves 8.5% RPV growth with Bloomreach

Jenson USA boosts revenue per visitor 8.5% with Bloomreach

Jenson USA, an online cycling retailer, faced the challenge of personalizing its on-site search experience to better serve different customer segments like mountain bikers and road bikers. Their traditional manual approach was insufficient, so they partnered with Bloomreach and implemented its Loomi AI-driven search solution.

Bloomreach's solution provided an autonomous, AI-powered search bar that personalizes results in real-time based on individual customer behavior and preferences. This implementation led to an immediate 8.5% increase in revenue per visitor and a significant boost in average order value, with mobile visitors seeing an even more dramatic 26% increase in RPV due to the heightened relevance of search results.

Jenson USA