Bloomreach
177 Case Studies
A Bloomreach Case Study
IIAA, a multi-brand skincare business, needed a way to unify customer data across its four brands and run more relevant, behavior-based marketing at scale. Using Bloomreach’s Loomi AI agentic personalization platform, IIAA sought to improve marketing automation, segmentation, and cross-channel communication for a research-driven audience.
Bloomreach helped IIAA centralize data, automate workflows, and deliver hyper-personalized campaigns through real-time insights and seamless integration with ecommerce, analytics, and web systems. As a result, IIAA achieved 5x campaign revenue growth and an increase in campaign revenue through streamlined workflows, while also improving engagement with more targeted emails, ads, and web layers.
Kate Hodgkinson
Digital & Advocacy Director