Case Study: Isadore boosts email revenue and onsite conversions with Bloomreach Engagement

Isadore Optimizes Email and On-Site Customer Journeys With Bloomreach Engagement

Isadore, a sustainable cycling apparel company, needed a smarter way to consolidate customer data and personalize marketing as it grew its ecommerce business. The team wanted an all-in-one platform to manage segmentation, real-time customer journeys, and on-site and email experiences without adding more vendors, and chose Bloomreach Engagement with Loomi AI.

Bloomreach Engagement helped Isadore translate known and anonymous customer interactions into actionable profiles, enabling targeted email campaigns and personalized on-site recommendations through weblayers. The results included 50% more email revenue, a 45% higher email conversion rate, a 140% higher conversion rate for recommended product blocks, and a 29% decrease in potential returns.

Isadore

Marek Šulik

Head of Digital Marketing